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Service Manager
Causa Washington, DC
$99k-127k (estimate)
Full Time 1 Day Ago
Save

Causa is Hiring a Service Manager Near Washington, DC

Causa/Amazonia is seeking a Sommelier and Service Manager.
Michelin Star Awarded Restaurant
James Beard 2023 Finalist 'Best New Restaurant'
Washingtonian #8/100 Best Restaurant in DC 2023
Eater 15 Best New Restaurants in the US 2022
RESY 16 Restaurants that Defined Dining in the US 2022
Causa/Amazonia are two Peruvian experiences from Chef Carlos Delgado, and Glendon Hartley and Chad Spangler from Service Bar. Causa will feature fresh ceviche, whole fish preparations, wood grilled anticucho, and an exploration of Peruvian coastal and Andes cuisine. Amazonia focuses on cuisine from the jungle, alongside native Peruvian staples. 
Find refreshment in an extensive cocktail list, sample from one of America's largest pisco libraries, or enjoy a respectable menu of fun natural & South American wines.

We are located at 920 Blagden Alley NW in Blagden Alley.

Our ideal candidate is a self-starter, motivated, and reliable.

Responsibilities:

Upholding the culture and standards of Causa as dictated in our company handbook.

  • Active supervision of Causa staff during day to day operations & service
  • Training of service members and confirming Certification 
  • Training new staff, on-going training, staff certification, continuing education, motivation, and drive towards our mission statement
  • Weekly inventory of dry goods, for Causa service
  • Working with Host Team on Tock floor plan maintenance
  • Working with EC, BDs and GM for any new product or menu adjustments based on product availability or menu changes
  • General knowledge of all FOH operations
  • Assistance in ongoing wine training for service staff in Amazonia.
  • Assistance with general management of Causa and Amazonia restaurants
  • Balancing management work schedules with the rest of management team by rotating closing shifts and opening shifts for the both restaurants
  • General oversight and upkeep of dining room cleaning schedule and side work projects
  • Actively oversee wine program including training notes, bottle organization, coordination of wine orders with WD and BM
  • Coordinate wine menu development and wine pairing with WD
  • ABRA Manager’s License & TIPS training - Costs will be paid for by Causa up front; if no completion or significant progress is shown towards completing these license requirements the equivalent cost will be recaptured via a reduction in base pay after one month’s time.

Job Summary

JOB TYPE

Full Time

SALARY

$99k-127k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/26/2024

WEBSITE

causagroup.com

HEADQUARTERS

Seattle, WA

SIZE

<25

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The job skills required for Service Manager include Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

Butler University
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